概要


Innovative thinker with broad-based expertise in strategic, operational, and technical delivery of Customer Services


I am a highly motivated and performance-driven Professional offering comprehensive experience spanning across a broad range of administrative and customer service activities, within the highly fast paced aviation industry. Demonstrated talent in fostering cultures focused on continuous improvement, teamwork, and operational best practices. A committed worker with all types of individual as well as organizational levels and strong work ethics; outstanding customer service, management in addition to oral and written communication skills to build productive working affiliations with co-workers, functions well with associates in a deadline-driven environment remarkably. Known for developing as well as executing Sales plans/strategies during flight. Well versed with various situations such as Panic Control, Unruly Passenger and General Correspondence in the Cabin. Familiar with First Aid and Other Abnormal Emergencies operation. Currently pursuing digital marketing course to gain more knowledge and trends of industry.



My key skills include Customer Services, Administration, Health & Safety, Relationship Development Performance Optimization, Absence Management, Continues Process Improvement, Record Management, Time Management and Reports & Presentation



My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such, I would welcome a discussion regarding opportunities with your organization that fit my background.


项目

Food Panda Activation Team

工作经历

公司标识
Corporate Flight Attendant • Assistant Flight Supervisor
Air Atlanta Icelandic (AAI)
May 2013 - 代表 | Jeddah, Saudi Arabia


Continuous growth in responsibilities and challenges due to strong performance, dedication and industry knowledge.
Served to attend ministers, celebrities and royal guard fleet in Saudi Arabia, steered efforts towards implementing weight loss management with the help of cabin manager for customer service staff on board.
Instrumental in Crew resource management onboard and off the aircraft and facilitated passengers with seating for adults and children including passengers with disabilities and children who require restraint systems.

学历

(Limkokwing university of creative and technology (LUCT
学士, 理工学士, Electronic Commerce‎
2011

技能

中级 Administrative Management 
中级 Amin Management
中级 Analytical Skills
中级 Branch Support.
中级 Build Strong Teams
中级 Business Development strategies
中级 Business Strategy
初学者 Call Centre Experience
中级 Client Co ordination
中级 Client Correspondence
中级 Complaint Handling
初学者 Content Auditing
初学者 Content Design
中级 Coordination Skillss
中级 CRM Analysis
初学者 Digital Marketing
初学者 Email Marketing
中级 End to End Sales
熟练 Excellent Comunication Skills
中级 Finance Working
初学者 Handling Assignments
中级 Hiring Team Building
中级 Legal Affairs Management
熟练 Managing Multiple Programs And Large Diverse
中级 Multi Site Team Management
中级 Negotiation Skills
中级 Nutrition Survey and Assessments
中级 Outstanding Time Management
中级 RESTful APIs
熟练 Strong Cross Cultural Communication
熟练 Strong Mathematical Knowledge
中级 Strong Organizational Skills and Sales
中级 Team Building

语言

熟练 英语

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